DXwand
Arabic and English conversational AI agents for customer service, procurement and HR in regulated industries
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DXwand builds ORXTRA, a generative-AI agent platform that automates text and voice conversations with customers and employees across call centres, WhatsApp, Messenger, SMS and websites, understanding Arabic dialects as well as English. Founded in 2018 by Ahmed Mahmoud and Mahmoud Gomaa and now run from Dubai with engineering in Cairo, it serves banks, government bodies, healthcare and education clients across MENA; it raised a $4 million Series A in January 2024 led by Shorooq Partners and Algebra Ventures after reporting $5 million in annual recurring revenue for 2023.